August 2010





Are you one of the sandwich generation? Are you a baby boomer or a Gen X with young children or teenagers and elderly parents? Your career might be soaring but you are pushed and pulled between what your children may want and need; your needs and the want and needs of your parents.

You may find that your roles have been reversed; you may find that your parents look to you for care, guidance and advice. In my own experience, this situation came along when my boys were quite young. Dad had been sick on and off for many years after a near fatal accident when I was only five years old. The large 3 bedroom unit with a substantial garden got too much for Mum to cope with so we moved them to a retirement village. Dad then broke his hip, was in rehab and then had to be moved to a nursing home. Unfortunately he passed away not long after that.

Now there was just Mum who needed more and more support as dementia was starting to creep into her world. A lot of the running around was left to me, the baby of the family. Whilst I certainly did not have a problem with that, I found it quite demanding as I was working, had sporty teenagers who had to be driven all over Melbourne and was home alone with the boys during the working week.

This may sound like a familiar story for many of you and it is certainly not an easy time, but the important thing in all of this is to look after your own health and well being and that of your own family.

Don’t try to do it on your own. Contact the local council and find out what assistance they can provide – drivers, cleaners, handyman, meals etc. If your Mum or Dad has a Veteran’s Gold Card, find out what services/aides are available for them. If and when the time comes to find a suitable nursing home/assisted living facility, find a company that specialises in this service. They are experts in this field and their help is invaluable.

Utilise as many of these services as you possibly can – don’t run yourself ragged by trying to be all things to all people.

If there is any help I can offer you with the care of your elderly parents, give me a call.

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I’ve had some fun lately – I was interviewed on Yarra Valley FM. Here is a snippet of that interview about the joys of being a Personal Concierge in Melbourne.

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Just signed the documents for your new home? What an exciting time for you!

Hmmm now for the packing. How on earth did I accumulate so much stuff you may ask yourself? It’s easy to do, so don’t beat yourself up – I’m sure we’ve all been there.

It’s a great idea to get rid of some of the clutter before you start filling up those boxes for the move to your new home. You may like to follow some of these suggestions to get you on your way:-

If you haven’t used it within the last year you probably never will – out it goes.

If it’s broken and has been so for the last 12-18months, you probably have no intention of ever fixing it or using it – toss it.

If it doesn’t fit you, and hasn’t for a year – in the op-shop pile

If it’s past its use-by-date – turf it

If it’s a gift you are hanging onto because it was a gift, not because you like it or use it – op shop

If I have 20 sets/pairs of the same thing – let it go people!

I’m sure by now you’d be feeling a lot happier about packing up your decluttered house. But what about the unpacking at the other end?

Just imagine coming home to your new home to find the boxes unpacked, your kitchen in order, your beds made and the rubbish removed. There might even be dinner and wine in the fridge for the first night in your new home. Pure bliss!

If you are thinking of moving in the near future, don’t forget that a personal concierge can help you with all this and more. Give me a call.

What “moving house” stories/tips have you got? Would love to hear them!

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Have you surrounded yourself with great staff? You have? Well done!

Are they aware of how much you value their contribution to your company or business? What do you do to show how much you appreciate them?

Many progressive companies are incorporating personal concierge services into their structures. This is a great service to provide to your staff as a bonus, incentive or even as a reward.

It is particularly useful for busy senior managers and executives. If each staff member were given a personal 12 hour block of time to use every 3-6 months, they would spend less time attending to their personal tasks while at work. Any tasks they have on their “to do list”, they simply outsource to their personal concierge.

The employees appreciate this gesture too. They are more motivated, productive and focused when they have a better work life balance. They are part of a cultural change and they are included in a recognition program which in turn leads to increased self esteem.

If you would like to reward your staff, give us a call and we will look after you and your valuable employees.

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